Contact

Contact us

Questions, corrections or feedback? We'd love to hear from you — within the limits of what an independent guide can actually help with.

The right expectations first

🚫 What we cannot do

We are an independent editorial site. We cannot access your wallet, recover lost funds, reset a password, or retrieve a seed phrase — nobody can do that for a non-custodial wallet. We will never ask for your seed phrase or private keys, and anyone claiming to be "QuickSwap support" who does is a scammer.

How to reach us

The best way to contact the editorial team is by email:

  • General & editorial: info@quick-swap.exchange
  • Corrections: same address — please include the page URL and what's inaccurate. We prioritise factual fixes.
  • Partnership & media: same address, with "Partnership" or "Media" in the subject line.

We're a small team and read everything, but we can't offer personalised financial or investment advice — it wouldn't be responsible, and it isn't what we do.

For QuickSwap product support

If you need help with the actual QuickSwap protocol, please use the official channels listed on quickswap.exchange. We're an independent guide and can't action anything on the protocol's behalf.

Response times

We aim to reply to genuine enquiries and corrections within a few business days. Please be patient — and please don't send your seed phrase to us or anyone else, ever.